New Patient Onboarding Guide for Persona IQ®

Set up your mymobility® account

Set up your account in the mymobility application

Once you and your surgeon have decided to move forward with Persona IQ, your care team will enroll you in mymobility. You will receive a text message with a link and instructions on how to set up your mymobility account. Once your account is set up and you are logged into the mymobility app, you will see a “Start Your Persona IQ Setup” section at the top of the mymobility home page. Tap or click this section to begin the setup process. After completing these steps, log in to the Canary Medical App and follow the instructions below to connect your Home Base Station to your home’s Wi-Fi network.

If you need additional assistance setting up your Home Base Station, contact The Smart Knee

Support Team at 1-844-799-8208 or email us at SmartKneeSupport@zimmerbiomet.com

Set up your Home Base Station

Identify your Home Base Station model

The setup process will vary depending on the Home Base Station you have. Please follow the instructions below indicated for the Home Base Station you received:

  • Home Base Station 1 (Yellow Bird Logo) → Requires the Base Station Setup Tool (installed on a computer).
  • Bluetooth Home Base Station (White Bird Logo) → Requires the Canary Medical App (installed on a smartphone).

Download and install the required software

For Home Base Stations with a Yellow Bird Logo:

For Home Base Stations with a White Bird Logo:

Complete the Home Base Station set up in the Canary® application

Once you finish setting up your account in mymobility, you will be guided to leave the mymobility app to finish setting up your Home Base Station in the Canary application. Follow the in-app instructions in the Base Station Setup Tool (desktop) or the Canary Medical App (iOS/Android) to complete the installation and configuration process.

If you need additional assistance setting up your Home Base Station, call The Smart Knee Support Team at 1-844-799-8208 or email us at SmartKneeSupport@zimmerbiomet.com

This material is intended for patients using the mymobility app by Zimmer Biomet. Zimmer Biomet, as the manufacturer of Medical Devices and affiliated services, does not practice medicine. All questions related to your health condition must be directed to your doctor. For technical questions regarding use of the mymobility app, please contact mymobility support at 1-844-799-8208 or email us at  SmartKneeSupport@zimmerbiomet.com.

All content herein is protected by copyright, trademarks, and other intellectual property rights, as applicable, owned by or licensed to Zimmer Biomet or its affiliates unless otherwise indicated, and must not be redistributed, duplicated, or disclosed, in whole or in part, without the express written consent of Zimmer Biomet. ©2021-2023 Zimmer Biomet.

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Persona IQ
canturio™ Legal Manufacturer:
Canary Medical USA LLC
2710 Loker Ave. West, Suite 350
Carlsbad, CA 92010
Canarymedical.com

canturio™ Exclusively Distributed by:
Zimmer, Inc.
1800 West Center St.
Warsaw, IN 46581
Zimmerbiomet.com

Persona IQ: The objective kinematic data generated by the CTE with CHIRP System are not intended to support clinical decision-making and have not been shown to provide any clinical benefit.

Not all patients are candidates for this product and/or procedure. Only a medical professional can determine the treatment appropriate for your specific condition. Appropriate postoperative activities and restrictions will differ from patient to patient. Talk to your surgeon about whether joint replacement is right for you and the risks of the procedure, including the risk of implant wear, infection, loosening, breakage or failure, any of which could require additional surgery. For additional information and to find a health care professional near you visit www.zimmerbiomet.com or call 1-800-HIP-KNEE. All content herein is protected by copyright, trademarks and other intellectual property rights, as applicable, owned by or licensed to Zimmer Biomet or its affiliates unless otherwise indicated, and must not be redistributed, duplicated or disclosed, in whole or in part, without the express written consent of Zimmer Biomet.

©2025 Zimmer Biomet

This material is intended for patients utilizing the mymobility® application by Zimmer Biomet.
©2020-2025 Zimmer Biomet.