New Patient Onboarding Guide for Persona IQ® The Smart Knee

Set up your mymobility® account

Set up your account in the mymobility application

Once you and your surgeon have decided to move forward with Persona IQ, your care team will enroll you in mymobility. You will receive a text message with a link and instructions on how to set up your mymobility account. Once your account is set up and you are logged into the mymobility app, you will see a “Start Your Persona IQ Setup” section at the top of the mymobility home page. Tap or click this section to begin the setup process. After completing these steps, log in to the Canary Medical App and follow the instructions below to connect your Home Base Station to your home’s Wi-Fi network.

If you need additional assistance setting up your Home Base Station, contact The Smart Knee

Support Team at 1-844-799-8208 or email us at SmartKneeSupport@zimmerbiomet.com

Set up your Home Base Station

Identify your Home Base Station model

The setup process will vary depending on the Home Base Station you have. Please follow the instructions below indicated for the Home Base Station you received:

  • Home Base Station 1 (Yellow Bird Logo) → Requires the Base Station Setup Tool (installed on a computer).
  • Bluetooth Home Base Station (White Bird Logo) → Requires the Canary Medical App (installed on a smartphone).

Download and install the required software

For Home Base Stations with a Yellow Bird Logo:

For Home Base Stations with a White Bird Logo:

Complete the Home Base Station set up in the Canary® application

Once you finish setting up your account in mymobility, you will be guided to leave the mymobility app to finish setting up your Home Base Station in the Canary application. Follow the in-app instructions in the Base Station Setup Tool (desktop) or the Canary Medical App (iOS/Android) to complete the installation and configuration process.

If you need additional assistance setting up your Home Base Station, call The Smart Knee Support Team at 1-844-799-8208 or email us at SmartKneeSupport@zimmerbiomet.com}

For Canary Medical instructions for use visit Patient Documents – Canary Medical.

Glossary

Cadence

The steps you take per minute, as measured by the CHIRP system.

Caregiver

An adult family member, friend, or personal assistant who can help you with your care and who you allow to have access to your personal and health information.

CHIRP® system for CSE

This stands for Canary Health Implanted Reporting Processor. This is the software and electronics found within your . The software and electronics collect information on your activity level and quality of movement after you receive your new knee.

CSE

Canturio® Smart Extension. The CSE is a part of the knee implant that will help to stabilize your new knee. It also contains software and electronics that will collect information about your activity level and how well you walk immediately after surgery and over a long period of time.

CHIRP® system for CTE

This stands for Canary Health Implanted Reporting Processor. This is the software and electronics found within your CTE knee implant. The software and electronics collect information on your activity level and quality of movement after you receive your new knee.

CTE

Canturio® Tibial Extension. The CTE is a part of the knee implant that will help to stabilize your new knee. It also contains software and electronics that will collect information about your activity level and how well you walk immediately after surgery and over a long period of time.

Distance

This is how far you have walked in miles on a given day as measured by the CHIRP system. 

EHR

Electronic Health Record. This is the medical information stored electronically by your doctor’s office and in your Patient Account. You have the right to access this information.

Gait

Refers to the manner or way in which a person walks.

Home Base Station

The unit placed in your home which collects activity information from your knee implant and sends it to a website, where you and your doctor view it.

Mobile Application

A smartphone application you may download from your phone’s application store to setup your Home Base Station (Home Base Station (Bluetooth®) only) and view information collected by the CSE and CHIRP system. Please note that the data collected each day will not be available on the dashboard until the following day.

Patient Dashboard

Your page where you log in on the Canary Medical website to view information collected by the CSE and CHIRP system. Please note that the data collected each day will not be available on the dashboard until the following day.

Prosthesis

Medical term for your knee implant.

Range of Motion

This is a measure of how much your knee can bend and straighten.

Qualified Step Count

The number of steps you take during the most active part of your day.

Stride

The amount of distance covered between the time when one foot hits the ground and then the same foot hits the ground again.

USB Cable

A cable shipped with your CHIRP Home Base Station that allows it to connect with your computer.

TKA

Total Knee Arthroplasty. Also called total knee replacement. This is the replacement of your natural knee joint with an implant (prosthesis).

Walking Speed

This is a measure of how far you walk over a period of time.

 

Disclaimers

This material is intended for patients using the mymobility app by Zimmer Biomet. Zimmer Biomet, as the manufacturer of Medical Devices and affiliated services, does not practice medicine. All questions related to your health condition must be directed to your doctor. For technical questions regarding use of the mymobility app, please contact mymobility support at 1-844-799-8208 or email us at SmartKneeSupport@zimmerbiomet.com.

All content herein is protected by copyright, trademarks, and other intellectual property rights, as applicable, owned by or licensed to Zimmer Biomet or its affiliates unless otherwise indicated, and must not be redistributed, duplicated, or disclosed, in whole or in part, without the express written consent of Zimmer Biomet. ©2021-2026 Zimmer Biomet.

Canturio and CHIRP are trademarks of Canary Medical.
Bluetooth is a trademark of BLUETOOTH SIG, INC
Apple, App Store, iPhone, and MacOS are trademarks of Apple, Inc. Registered in the U.S. and other regions.
Android and Google Play are trademarks of Google, LLC Windows and Microsoft are trademarks of Microsoft, Inc.
iOS is a trademark of Cisco and used under license by Apple, Inc.

Persona IQ

canturio™ Legal Manufacturer:

Canary Medical USA LLC

2710 Loker Ave. West, Suite 350

Carlsbad, CA 92010

Canarymedical.com

 

canturio™ Exclusively Distributed by:

Zimmer, Inc.

1800 West Center St.

Warsaw, IN 46581

Zimmerbiomet.com

Persona IQ: The objective kinematic data generated by the CSE/are not intended to support clinical decision-making and have not been shown to provide any clinical benefit.

Not all patients are candidates for this product and/or procedure. Only a medical professional can determine the treatment appropriate for your specific condition. Appropriate postoperative activities and restrictions will differ from patient to patient. Talk to your surgeon about whether joint replacement is right for you and the risks of the procedure, including the risk of implant wear, infection, loosening, breakage or failure, any of which could require additional surgery. For additional information and to find a health care professional near you visit www.zimmerbiomet.com or call 1-800-HIP-KNEE.

This material is intended for patients utilizing the mymobility® application by Zimmer Biomet.
©2020-2026 Zimmer Biomet.